Frequently Asked Questions

Do I need a referral to use GetOAK?

No, you do not need a referral or a prescription to attain support for erectile dysfunction.

Are your physicians licensed?

Yes! Oak has a network of physicians in many different states. We are constantly expanding to offer services in more states. If Get Oak is not available in your state, contact our support team at [email protected] and we will make you a priority.

How do you protect my information?

Oak uses a secure system to create a safe place to openly discuss your personal needs. We use up-to-date security protocols and a highly secure HIPAA Compliant medical intake form system.Please check out our Privacy Policy for further information about how we protect your data.

Is Viagra better than Sildenafil?

No! According to, “Viagra® and Sildenafil work in the same way, within the same amount of time, last the same length of time, and all require arousal to work.” Sildenafil is the active ingredient in Viagra®.

What pharmacy does OAK use?

Our medications are shipped and filled, by our multi-state licensed pharmacy partner: M&K Drugs located at 340 E Sugarland Highway Clewiston, FL 33440.

The pharmacist in charge is Haitham Kaki, Pharm.D

If you need to speak directly with the pharmacy they can be reached at (844)-465-3784.

If you are having a medical emergency call 9-1-1.

How do I complete the online consultation?

Click the Get Started link and begin answering questions regarding your medical history.

What if I have an emergency?

In the event of an emergency, please call 9-1-1.

Can a doctor diagnose ED remotely?

In most cases, yes, erectile dysfunction can be diagnosed based on patient provided information, including self-assessed symptoms, and a thorough medical history.

What medication do OAK physicians prescribe?

Oak uses the Sildenafil (the active ingredient in Viagra). Sildenafil is an FDA approved medication for treatment of Erectile Dysfunction and is generally well tolerated.

Who are your Doctors?

Click your state abbreviation to see the physician serving your area. FL, NY

Click here to get started
+1 877 743 8625
[email protected]
901 SW Martin Downs Blvd.
Palm City, FL 34990
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